Communication centers play a vital role in providing timely emergency response, efficient operation of your fleet, and ensuring personnel safety. But to be effective in these roles, the communication center staff needs accurate information about the incident and location of fleet. Developed specifically for EMS, Respond CAD is a feature-rich Computer Aided Dispatch (CAD) system to manage emergency and non-emergency call taking and dispatch operations. This highly reliable, innovative product enables rapid decisions in situations where every second counts.

Streamlined call-taking and dispatching to improve response times

Respond CAD captures all major data points throughout each call to capture pertinent information and dispatch resources quickly. Integrated mapping and seamless integration to ANI/ALI enhances accuracy of information, and ProQA integration incorporates pre-arrival instructions to ensure quick response.

Flexible, patient-based scheduled call taking to efficiently manage transports

Respond CAD’s scheduled call taking capabilities allow EMS agencies to efficiently manage transports and resources. Users can schedule multiple trips for a single patient or schedule one trip for multiple patients and changes can be made to trip information up to the time a call is dispatched.

Timers and warnings for response time compliancy and system status management

Respond CAD features numerous timers and warning configurations. System Administrators can configure timers, warnings, facility colors, and timestamps throughout the Respond CAD system.