New ASAP to PSAP Technology Speeds Up Alarm Call Processing by 2 – 3 Minutes

June 21, 2018

Hamilton County Emergency Communications District is the first entity in Tennessee to use a new technology to process 911 calls faster, saving lives and taxpayer dollars.

Technology significantly impacts emergency response. Automated Secure Alarm Protocol (ASAP) to Public Safety Answering Point (PSAP)—or ASAP to PSAP—is one such example. On average, the new technology helps speed up response to alarm calls by two to three minutes.

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