News


Busiest Day in MSP History; Super Bowl LII Fans Fly Home

SAN DIEGO, CA (February 7, 2018) – The Minneapolis Airport had their busiest day in history as fans flew home following Super Bowl LII.
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Strategic Planning and Partnerships for a Safe Super Bowl LII

SAN DIEGO, CA (February 5, 2018) – The City of Minneapolis and technology safety partner, TriTech Software Systems worked together, off the field, to ensure the more than 1 million citizens enjoyed the city and had a safe experience inside and outside of U.S. Bank Stadium at Super Bowl LII.
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Baton Rouge, LA Agencies to Use Inform Software for Better Collaboration

The integrated Inform software system will allow the Baton Rouge agencies to share and re-use data for better informed incident response, and citizen and first responder safety. The NextGen solutions are built to work with the latest technology advances to enable dispatchers and responders access to text, video, photos, floor plans, and all forms of data. The interface efficiencies and automation results in less administrative time so that agency personnel can focus on duties that help accomplish their mission.
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Guardian Elite Medical Services to Implement Respond CAD and Mobile

TriTech welcomes Guardian Elite Medical Services who will be implementing Respond CAD and Mobile in early 2018. Guardian has been in operation since 2011 providing emergency medical services and special event coverage to the City of Las Vegas and southern Nevada. Guardian will go live with Respond CAD and Mobile by March 1, 2018 with three ALS ambulances. The Respond CAD system will connect to Las Vegas Fire and Rescue's Inform CAD through TriTech's CAD-to-CAD interface, allowing them insight into the location and status of the Guardian ALS units and providing transparency between the agencies.
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Arapahoe County to Integrate Five PSAPs with Inform CAD and RMS

Arapahoe County, Colorado, has gone live with the first stage of a far-reaching public safety software integration that will provide an infrastructure for high performance dispatching and data sharing.The Arapahoe County Sheriff’s Office recently went live with TriTech’s Inform CAD, and six other agencies in the area are slated to join an integrated CAD and RMS system over the next five years . Located in Centennial, Colorado, the Arapahoe County Sheriff’s Office serves a population of nearly 600,000, and has 341 sworn officers.
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New ASAP to PSAP Technology Speeds Up Alarm Call Processing by 2 - 3 Minutes

SAN DIEGO, CA (November 14, 2017) – Technology significantly impacts emergency response. Automated Secure Alarm Protocol (ASAP) to Public Safety Answering Point (PSAP)—or ASAP to PSAP—is one such example. On average, the new technology helps speed up response to alarm calls by two to three minutes. Hamilton County Emergency Communications District partnered with ADS Security to lay the groundwork and be the first agency in Tennessee to deploy the new technology. The District uses TriTech Software Systems’ Next Generation 9-1-1 software, which includes Inform 911, Inform CAD, and Inform Mobile, to instantaneously receive the alarm service data as soon as the alarm monitoring service sends it.
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TriTech Customers Recognized for Intermunicipal Cooperation

SAN DIEGO, CA (November 2, 2017) – TriTech Software Systems congratulates Saratoga County Sheriff's Office, Albany County Sheriff's office, and Rensselaer County Bureau of Public Safety for receiving the Capital District Regional Planning Commission's Erastus Corning, 2nd Achievement Award for Intermunicipal Cooperation. The New York Capital Region's Counties of Saratoga, Albany, and Rensselaer were honored at the 50th Anniversary celebration on October 18, 2017 with the Achievement Award for intermunicipal work which promotes regional cooperation that brings solutions to community challenges.
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Apache Junction Police Department upgrades to TriTech Inform software

The Apache Junction Police Department, located in Arizona, is upgrading to TriTech’s public safety software suite, which includes Inform CAD, Inform Mobile, and Inform RMS. The department is looking forward to the enhanced location functions to track officer and vehicle coordinates, compatibility with Next Generation 9-1-1 systems, and the web-based environment.
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Montgomery County Chooses TriTech

Montgomery County, Tennessee recently went live with a full suite of Inform public safety software solutions, including Computer Aided Dispatch, Advanced Mobile Solutions, Records Management and Jail Management Systems. This was a fast-tracked process that went from kickoff to go-live in less than eight months with the full-suite activated for all agencies on the same day.
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Zuercher Technologies Acquires IMPACT

SIOUX FALLS, SD (September 8, 2017) – Zuercher Technologies, a TriTech company, is excited to announce the acquisition of IMPACT and honored to welcome employees and customers into the Zuercher family. Zuercher selected IMPACT to advance its mission because of the shared company vision of a single public safety software focus and strong customer satisfaction emphasis. The partnership will advance Zuercher’s geographical reach in the state of New York, and the combined company resources and expertise will further strengthen Zuercher’s mission of raising the bar for what small to medium public safety agencies can expect from their public safety software providers.
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