News


New ASAP to PSAP Technology Speeds Up Alarm Call Processing by 2 – 3 Minutes

Hamilton County Emergency Communications District is the first entity in Tennessee to use a new technology to process 911 calls faster, saving lives and taxpayer dollars.
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CBS Affiliate KIRO-7 in Seattle Explores TriTech’s Caller Location Query

The North East King County Regional Public Safety Communication Agency (NORCOM) in Washington State recently began using a unique software application that allows dispatchers to send first responders within 8-10 feet of a persons’ location. KIRO-7 television tested out the system, and were surprised with this game-changing system.
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WSB-TV Channel 2 in Atlanta Visits TriTech Client DeKalb County 911

The DeKalb County 911 center recently upgraded their system to TriTech’s Inform CAD and Inform Mobile and invited members of the public as well as local media to take a look. Watch the video to listen to interviews with the Public Safety Director, the 911 Director, the police and fire chiefs, and hear what they have to say about the new technologies they are using to keep citizens safe.
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Redlands police now share information online about their daily activities

CrimeMapping is a key part of the Redlands Police Department's work to increase transparency and educate the public. “I see our relationship with the community as our most important thing and part of that is they need to know what’s going on in the city,” said interim police Chief Chris Catren.
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More Macomb County police agencies roll out interactive crime maps

More law enforcement agencies are working to keep civilians better informed of crime in their community with a new online crime incident map called CrimeMapping. “This is the 21st century of policing,” Shelby Township Deputy Police Chief Mark Coil said. “People want to be informed in real time of what is going on in their neighborhoods. It’s an easy-to-use program that provides transparency to our community.”
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Dover Police employ new crime mapping system

The Dover Police Department of Delaware recently partnered with CrimeMapping to provide a new way for people to stay informed about crime in Dover, whether it be on computer, tablet or smartphone. “As our law enforcement agencies create their strategic plans and objectives for the future, a common theme resonates — strengthening the department’s relationship with the community."
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Clarksville police officers risk their lives to save man from burning home

Officers from the Clarksville Police Department of Tennesee saved a man's life, arriving at the scene of a burning home in less than two minutes. A caller reported the fire to Montgomery County E911, unsure if anyone was in the house. Officers were already on the way to the call due to the rapid notification afforded by the recently installed Inform CAD system in their police cars.
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Sonim and ACT | The App Association Take to Capitol Hill to Showcase First Responder Technology

TriTech Software showcased innovative public safety technology at an event on Capitol Hill entitled “The Future of First Responder Technology” to highlight how innovative hardware and software solutions are improving the effectiveness and efficiency for all public safety disciplines.
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Montgomery unveils interactive crime map

Residents in Montgomery, Alabama, will now be able to view crime statistics, response times, and more data all from the city’s CrimeMapping website. The data comes from a program called CrimeView Dashboard, which is already in use by Montgomery Police Department officers on a daily basis and has resulted in 40 to 50 percent more arrests.
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Mobility Minute: Public Safety Offers Growth Opportunities for Mobile-Focused Solution Providers

Smartphones and wearables, paired with new mobile computer-aided dispatch apps, help improve officers' access to critical information and alerts when they are outside of their vehicles."As we do that, we have to focus on the key three principles for the officer, which is time savings and efficiency, safety and intelligence," Scott MacDonald of TriTech Software Systems told CRN.
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