News


Mobility Minute: Public Safety Offers Growth Opportunities for Mobile-Focused Solution Providers

Smartphones and wearables, paired with new mobile computer-aided dispatch apps, help improve officers' access to critical information and alerts when they are outside of their vehicles."As we do that, we have to focus on the key three principles for the officer, which is time savings and efficiency, safety and intelligence," Scott MacDonald of TriTech Software Systems told CRN.
Read more


Smartphones and Wearables Are the Future of the Computer-Aided Dispatch

Samsung speaks with Scott MacDonald, TriTech Vice President of Public Safety Strategy, about how TriTech and Samsung are partnering to bring mobile CAD solutions to law enforcement officers in the field. "Wearables really allow us to take mobility to that next level of personalization," focusing on applications that focus on time, safety, and intelligence for public safety responders.
Read more


Arapahoe County to Integrate Five PSAPs with Inform CAD and RMS

Arapahoe County, Colorado, has gone live with the first stage of a far-reaching public safety software integration that will provide an infrastructure for high performance dispatching and data sharing.The Arapahoe County Sheriff’s Office recently went live with TriTech’s Inform CAD, and six other agencies in the area are slated to join an integrated CAD and RMS system over the next five years . Located in Centennial, Colorado, the Arapahoe County Sheriff’s Office serves a population of nearly 600,000, and has 341 sworn officers.
Read more


New ASAP to PSAP Technology Speeds Up Alarm Call Processing by 2 - 3 Minutes

SAN DIEGO, CA (November 14, 2017) – Technology significantly impacts emergency response. Automated Secure Alarm Protocol (ASAP) to Public Safety Answering Point (PSAP)—or ASAP to PSAP—is one such example. On average, the new technology helps speed up response to alarm calls by two to three minutes. Hamilton County Emergency Communications District partnered with ADS Security to lay the groundwork and be the first agency in Tennessee to deploy the new technology. The District uses TriTech Software Systems’ Next Generation 9-1-1 software, which includes Inform 911, Inform CAD, and Inform Mobile, to instantaneously receive the alarm service data as soon as the alarm monitoring service sends it.
Read more


Sioux Falls software company becomes industry disrupter

Zuercher Technologies is connecting first responders to data in the field, building future-looking public safety software and a solid track record with the agencies that use Zuercher Suite.
Read more


New software will help police collaborate in Panhandle

Police officers in the Nebraska Panhandle will share information on cases with Zuercher Suite software. Scottsbluff Police Chief Kevin Spencer says that the new system will make law enforcement agencies more efficient.
Read more


TriTech Customers Recognized for Intermunicipal Cooperation

SAN DIEGO, CA (November 2, 2017) – TriTech Software Systems congratulates Saratoga County Sheriff's Office, Albany County Sheriff's office, and Rensselaer County Bureau of Public Safety for receiving the Capital District Regional Planning Commission's Erastus Corning, 2nd Achievement Award for Intermunicipal Cooperation. The New York Capital Region's Counties of Saratoga, Albany, and Rensselaer were honored at the 50th Anniversary celebration on October 18, 2017 with the Achievement Award for intermunicipal work which promotes regional cooperation that brings solutions to community challenges.
Read more


Apache Junction Police Department upgrades to TriTech Inform software

The Apache Junction Police Department, located in Arizona, is upgrading to TriTech’s public safety software suite, which includes Inform CAD, Inform Mobile, and Inform RMS. The department is looking forward to the enhanced location functions to track officer and vehicle coordinates, compatibility with Next Generation 9-1-1 systems, and the web-based environment.
Read more


Montgomery County Chooses TriTech

Montgomery County, Tennessee recently went live with a full suite of Inform public safety software solutions, including Computer Aided Dispatch, Advanced Mobile Solutions, Records Management and Jail Management Systems. This was a fast-tracked process that went from kickoff to go-live in less than eight months with the full-suite activated for all agencies on the same day.
Read more


Sheriff: Upgraded 9-1-1 system can ‘save lives’ in Cherokee Co.

A brand new operation is up and running to keep people safe in Cherokee County, South Carolina, including a renovated 9-1-1 center that went live last week with a new computer-aided dispatch – or CAD – system by Zuercher Technologies. “This is going to enhance the ability of public safety to be more informed, be more alert, and offer a better, efficient service to our citizens,” said Sheriff Steve Mueller.
Read more