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Phone: (858) 799-7000

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Q: How do I know which sessions to attend? Is there an agenda available?
A:  Click here for  the agenda, and click here for a description of the training sessions (updated as of 9/08/14).

Q: When should I plan to arrive and leave San Diego for TriCON?
A:  In order to make the most of your TriCON experience, we encourage you to arrive on Sunday, September 28 and join us for our Welcome Reception from 5 PM to 8 PM. The reception will be held in our Partner Pavilion and provide you an opportunity to meet with TriCON sponsors, TriTech staff, and fellow TriCON attendees. Beverages and heavy hors d'ouevres will be served. The last session for TriCON ends on Wednesday, October 1 at 5 PM. Plan to stay and enjoy our closing networking event on Wednesday, October 1 from 5:30 PM to 10 PM onsite at the Sheraton. Beverages, full buffet dinner, and entertainment will be provided.

Q: What meals will be served during TriCON?
A:  The following meals are included in the TriCON registration: Monday - Breakfast and Lunch; Tuesday - Breakfast and Lunch; Wednesday - Breakfast, Lunch and Dinner.

Q: Since we're on our own for dinners on Monday and Tuesday, what are our dining options?
A: The hotel has two restaurants onsite. Island Prime, C Level, and Tom Ham's LIghthouse are withing walking distance from the hotel. We will also be providing complimentary shuttle service on Monday and Tuesday evenings from the Sheraton to the Gaslamp District and LIttle Italy for a wider selection of dining options.

Q: Do we need to rent a car?
A:  No. The Sheraton San Diego Hotel & Marina provides complimentary San Diego airport shuttle service to/from the San Diego International Airport. The courtesy airport shuttle arrives every 20-25 minutes from 4:45am - Midnight, seven days a week. Click here for pickup instructions.

Q: Can I bring a guest?
A: Yes.  You can add a guest ticket on the online registration portal using your reference number received during registration. The price is $40 for the Sunday Welcome Reception; $200 for breakfast and lunch on Monday, Tuesday, and Wednesday; $60 for the Wednesday closing dinner.

Q: Is there a theme for the Welcome Reception?
A: The Welcome Reception celebrates who you are and to introduce you to other TriCON attendees. Our TriTech team will be wearing their TriTech-logo shirts, and we encourage you to proudly represent your agency as well. Many of our customers collect souveniers from other agenices, so we will have "swag swap" area. Bring items from your agency (apparel, pins, lanyards, patches, etc) to trade with other TriCON attendees.

Q: Do I need to bring a costume for the Wednesday closing dinner?
A:  The closing dinner will be held onsite at the Sheraton from 5:30 PM to 10 PM. The theme for the Wednesday closing dinner is Super Heroes. We encourage you to dress up - from full costumes or just a super hero t-shirt. If you don't have a costume, we will have a cape and mask making station.

Justify Your Attendance: A Justification Letter Template


Getting approval to attend an educational event can be challenging. That is why it is important to ensure that you are getting the best value for your dollar and ensure that your boss knows that too. To assist in getting approval please click here for a sample Justification Letter that you can customize to help build your case for attending.

Like TriCON on Facebook


Planning for TriCON is ramping up, so we encourage you to "Like" the TriCON Facebook page for all the latest updates. We post the latest sessions as they are approved and ask your feedback on our event ideas. It's the best way to engage with us prior to the conference.

Like TriCON on Facebook

TriCON 2014 Session Sneak Peek


Get a head start on your approvals to attend TriCON Annual Training to receive early-bird savings. Here's a quick glimpse at all that TriCON 2014 has to offer towards your professional development. The detailed agenda will be available soon, but click here for a sneak peek.

Call for Presentations - All presenters receive a FREE registration.


TriCON Annual Training presents ideas and insight from some of the best minds in public safety -- YOU! We're looking for clients to present best practices using TriTech products, leadership insights, or general (non-product related) lessons learned in your agency. Customers who present or participate in a roundtable receive a complimentary registration (value: $795). Save money and share your knowledge by submitting a presentation idea to

Don't want to present? We still want your input and ideas for informative session topics - TriCON is developed just for you and we want to make it as valuable and educational as possible.

Save the Date for TriCON 2014


TriCON 2014 will be held at the Sheraton San Diego Hotel & Marina. The training event begins with registration and Partner Pavilion Welcome Reception on Sunday, September 28. The last session of TriCON concludes on Wednesday, October 1, at 5:00 PM and followed by the closing networking dinner from 6 PM to 10 PM.

To guarantee your attendance, you can include the event's registration, hotel and airfare into your Support Maintenance Agreement (SMA). If interested in more information or to include the event fees in SMA please contact Jenny Clavero at (858) 799-7362 or email

Click here for the Save the Date Flyer.