News


Arapahoe County to Integrate Five PSAPs with Inform CAD and RMS

Arapahoe County, Colorado, has gone live with the first stage of a far-reaching public safety software integration that will provide an infrastructure for high performance dispatching and data sharing. The Arapahoe County Sheriff’s Office recently went live with TriTech’s Inform CAD, and six other agencies in the area are slated to join an integrated CAD and RMS system over the next five years . Located in Centennial, Colorado, the Arapahoe County Sheriff’s Office serves a population of nearly 600,000, and has 341 sworn officers.
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New ASAP to PSAP Technology Speeds Up Alarm Call Processing by 2 - 3 Minutes

SAN DIEGO, CA (November 14, 2017) – Technology significantly impacts emergency response. Automated Secure Alarm Protocol (ASAP) to Public Safety Answering Point (PSAP)—or ASAP to PSAP—is one such example. On average, the new technology helps speed up response to alarm calls by two to three minutes. Hamilton County Emergency Communications District partnered with ADS Security to lay the groundwork and be the first agency in Tennessee to deploy the new technology. The District uses TriTech Software Systems’ Next Generation 9-1-1 software, which includes Inform 911, Inform CAD, and Inform Mobile, to instantaneously receive the alarm service data as soon as the alarm monitoring service sends it.
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TriTech Customers Recognized for Intermunicipal Cooperation

SAN DIEGO, CA (November 2, 2017) – TriTech Software Systems congratulates Saratoga County Sheriff's Office, Albany County Sheriff's office, and Rensselaer County Bureau of Public Safety for receiving the Capital District Regional Planning Commission's Erastus Corning, 2nd Achievement Award for Intermunicipal Cooperation. The New York Capital Region's Counties of Saratoga, Albany, and Rensselaer were honored at the 50th Anniversary celebration on October 18, 2017 with the Achievement Award for intermunicipal work which promotes regional cooperation that brings solutions to community challenges.
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Apache Junction Police Department upgrades to TriTech Inform software

The Apache Junction Police Department, located in Arizona, is upgrading to TriTech’s public safety software suite, which includes Inform CAD, Inform Mobile, and Inform RMS. The department is looking forward to the enhanced location functions to track officer and vehicle coordinates, compatibility with Next Generation 9-1-1 systems, and the web-based environment.
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Montgomery County Chooses TriTech

Montgomery County, Tennessee recently went live with a full suite of Inform public safety software solutions, including Computer Aided Dispatch, Advanced Mobile Solutions, Records Management and Jail Management Systems. This was a fast-tracked process that went from kickoff to go-live in less than eight months with the full-suite activated for all agencies on the same day.
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Zuercher Technologies Acquires IMPACT

SIOUX FALLS, SD (September 8, 2017) – Zuercher Technologies, a TriTech company, is excited to announce the acquisition of IMPACT and honored to welcome employees and customers into the Zuercher family. Zuercher selected IMPACT to advance its mission because of the shared company vision of a single public safety software focus and strong customer satisfaction emphasis. The partnership will advance Zuercher’s geographical reach in the state of New York, and the combined company resources and expertise will further strengthen Zuercher’s mission of raising the bar for what small to medium public safety agencies can expect from their public safety software providers.
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TriTech Partners with Rave to Incorporate Facility Data into CAD

SAN DIEGO, CA (August 14, 2017)—TriTech Software Systems announced today a partnership with Rave Mobile Safety (Rave), provider of critical communication and data platform solutions. Rave has incorporated facility data from Rave Facility into TriTech’s Inform Computer Aided Dispatch (CAD) System to bring critical information about businesses, facilities, and public buildings to responders in an emergency.
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TriTech’s On-the-Go Technology Featured at APCO

SAN DIEGO, CA (August 11, 2017) – Today's public safety professionals are busier than ever. They need technology that can keep up with their work demands and information needs wherever they are. TriTech Software Systems continues to stay ahead of the curve with the latest mobile technology which will be featured at the Colorado Convention Center in Denver, CO for the August 13-18, 2017 APCO Conference. TriTech welcomes conference attendees to stop by Booth #1615/1611 to learn more about TriTech's solutions for today's on-the-go public safety professionals.
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TriTech Announces Strategic Partnership with Samsung Electronics America

SAN DIEGO, CA (August 9, 2017) — TriTech Software Systems announced today that it is working with Samsung Electronics America, Inc. to develop wearable “smart” device applications and capabilities built specifically for public safety professionals using the Samsung Gear S3.
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Hall County Implements New 9-1-1 Dispatch Technology to Deliver Better Emergency Response

SAN DIEGO, CA (June 27, 2017)—Hall County, Georgia Department of Public Safety implemented a new Computer Aided Dispatch (CAD) system on June 20, 2017. The new system, which was funded through the SPLOST-VII tax approved for upgrades to the county infrastructure, will bring tangible improvements to citizen safety, including Automated Abandoned Call Processing and Caller Location Query.
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