News


Montgomery County Chooses TriTech

Montgomery County, Tennessee recently went live with a full suite of Inform public safety software solutions, including Computer Aided Dispatch, Advanced Mobile Solutions, Records Management and Jail Management Systems. This was a fast-tracked process that went from kickoff to go-live in less than eight months with the full-suite activated for all agencies on the same day.
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Zuercher Technologies Acquires IMPACT

SIOUX FALLS, SD (September 8, 2017) – Zuercher Technologies, a TriTech company, is excited to announce the acquisition of IMPACT and honored to welcome employees and customers into the Zuercher family. Zuercher selected IMPACT to advance its mission because of the shared company vision of a single public safety software focus and strong customer satisfaction emphasis. The partnership will advance Zuercher’s geographical reach in the state of New York, and the combined company resources and expertise will further strengthen Zuercher’s mission of raising the bar for what small to medium public safety agencies can expect from their public safety software providers.
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TriTech Partners with Rave to Incorporate Facility Data into CAD

SAN DIEGO, CA (August 14, 2017)—TriTech Software Systems announced today a partnership with Rave Mobile Safety (Rave), provider of critical communication and data platform solutions. Rave has incorporated facility data from Rave Facility into TriTech’s Inform Computer Aided Dispatch (CAD) System to bring critical information about businesses, facilities, and public buildings to responders in an emergency.
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TriTech’s On-the-Go Technology Featured at APCO

SAN DIEGO, CA (August 11, 2017) – Today's public safety professionals are busier than ever. They need technology that can keep up with their work demands and information needs wherever they are. TriTech Software Systems continues to stay ahead of the curve with the latest mobile technology which will be featured at the Colorado Convention Center in Denver, CO for the August 13-18, 2017 APCO Conference. TriTech welcomes conference attendees to stop by Booth #1615/1611 to learn more about TriTech's solutions for today's on-the-go public safety professionals.
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TriTech Announces Strategic Partnership with Samsung Electronics America

SAN DIEGO, CA (August 9, 2017) — TriTech Software Systems announced today that it is working with Samsung Electronics America, Inc. to develop wearable “smart” device applications and capabilities built specifically for public safety professionals using the Samsung Gear S3.
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Hall County Implements New 9-1-1 Dispatch Technology to Deliver Better Emergency Response

SAN DIEGO, CA (June 27, 2017)—Hall County, Georgia Department of Public Safety implemented a new Computer Aided Dispatch (CAD) system on June 20, 2017. The new system, which was funded through the SPLOST-VII tax approved for upgrades to the county infrastructure, will bring tangible improvements to citizen safety, including Automated Abandoned Call Processing and Caller Location Query.
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TriTech Unveils Powerful 911 Feature to Improve Time and Resource Constraints from Accidental Calls

SAN DIEGO, CA (June 1, 2017)— TriTech Software Systems proudly introduces the latest version of its TriTech 911 call handling solution which includes a powerful new feature that automates abandoned call processing. TriTech 911 is the only 9-1-1 application to fully integrate call center-initiated communication using outbound SMS to automate callbacks for abandoned calls. With abandoned call volumes increasing due to the rise of cell phones and pocket dialing, TriTech 911 can increase productivity in communication centers facing increasing demands.
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Officer honored for his actions during standoff

An officer with Arkansas Game & Fish Wildlife was honored for his courage during an armed standoff near an elementary school. Cpl. Blake Broomfield disarmed an armed suspect, allowing officials to take the suspect into custody without further incident.
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Information Sharing Results in Quick Arrests in Forgery Investigation

Investigators with the Lafourche Parish Sheriff's Office and Golden Meadow Police Department in Louisiana solved a forgery because of the data sharing capabilities of Zuercher Suite software. “We have access to information collected by all agencies within the parish instead of just ours, and it encourages collaboration and cooperation among our local jurisdictions.”
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Prescott Regional Emergency Communications Center Selects TriTech

SAN DIEGO, CA (February 7, 2017) The City of Prescott signed a contract with TriTech Software Systems to install its Inform public safety suite at the Prescott Regional Communications Center (PRCC). The new public safety system will include a fully integrated computer aided dispatch, mobile and field reporting, and records management solution to be utilized by PRCC and its partner agencies.
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