News


Sheriff: Upgraded 9-1-1 system can ‘save lives’ in Cherokee Co.

A brand new operation is up and running to keep people safe in Cherokee County, South Carolina, including a renovated 9-1-1 center that went live last week with a new computer-aided dispatch – or CAD – system by Zuercher Technologies. “This is going to enhance the ability of public safety to be more informed, be more alert, and offer a better, efficient service to our citizens,” said Sheriff Steve Mueller.
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Berkeley County signs contract for TriTech public safety software system

Berkeley County of South Carolina announced their purchase of a new public safety system, including a computerized dispatch system, a records management system for Berkeley County Sheriff’s Office and a jail management system for Hill-Finklea Detention Center. “Berkeley County is focused on making advancements in technology to ensure our citizens are supported with proper public safety tools,” said Berkeley County Supervisor Bill Peagler. “This is proof that, as Berkeley County continues to grow, our employees are improving our tools to meet the needs.”
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County’s new 911 dispatch system offers life-saving technology for first responders, callers

Just days after going live with Zuercher CAD, officials in Cherokee County, SC are praising their new access to information and the ability to reach wireless callers. "I truly believe that this will be something that saves the life of a public safety official,” said Cherokee County Sheriff Steve Mueller.
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Berkeley County enters partnership for new public safety software

Berkley County Government in SC has signed a contract with TriTech Software for a new public safety software system. "TriTech applauds Berkeley County on their progressive vision for delivering the best in public safety capability for this rapidly growing community,” said TriTech CEO Tony Eales.
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South Lafourche fire department gets new dispatch system

Lafourche Parish Fire District 3 in Louisiana is undergoing its final training sessions this week on a Zuercher Suite software system. “It’s going to help our response times tremendously,” said dispatcher Jordan Gisclair. “With this system, we’re going to be 100 percent computerized – our mapping, all of our logs, our protocols.”
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Crime mapping website helping local community and Delaware State Police

Delaware State Police say online mapping is a huge success and it is helping them track crime. CrimeMapping, an online data base, helps provide better access to crime information.
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Residents are urged to text, not call 911 during eclipse

The Teton County Sheriff's Office in Wyoming is ready for the upcoming eclipse with a new Zuercher Suite software system. “What we have now really supports this community, even the normal amount of tourists we have,” said Communications Manager Terri Sherman.
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Sheriff’s data coming to crime info website

Information about crimes investigated by the Lenawee County Sheriff’s Office in Michigan is now available on the crime data website Crimemapping.com. The website, which is free to use, shows criminal activity reports by where they happened. Reports can be looked up by agency or by a location entered by the user and can be filtered by type of crime and time frame.
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Officer goes above and beyond to help 4-year-old girl hunt for monsters

An officer with the Longmont Police Department in Colorado took the time to help a 4-year-old hunt for monsters in her new house. “We’re truly grateful to live in a town where the police officer will pay a kid any attention, " said the girl's mother, thanking the officer for going above and beyond to help out.
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Mapping out crime in St. Matthews

St. Matthews Police in Kentucky say CrimeMapping helps improve communication with the community. "The crime mapping program will help us determine where crime is occurring but it will also help the community see where there are pockets of problems, and see where crime is occurring,” said Maj. David Beyers.
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