June 1, 2017 — Press Releases
SAN DIEGO, CA (June 1, 2017)— TriTech Software Systems proudly introduces the latest version of its TriTech 911 call handling solution which includes a powerful new feature that automates abandoned call processing. TriTech 911 is the only 9-1-1 application to fully integrate call center-initiated communication using outbound SMS to automate callbacks for abandoned calls. With abandoned call volumes increasing due to the rise of cell phones and pocket dialing, TriTech 911 can increase productivity in communication centers facing increasing demands.
April 25, 2017 — In The News
The Charlotte County Sheriff's Office in Florida is using CrimeView Dashboard to do intelligence-led policing. “It allows us to rapidly
address an issue so it doesn’t progress.”
April 19, 2017 — Press Releases
An officer with Arkansas Game & Fish Wildlife was honored for his courage during an armed standoff near an elementary school. Cpl. Blake Broomfield disarmed an armed suspect, allowing officials to take the suspect into custody without further incident.
April 15, 2017 — In The News
Bomb squad experts with the Albuquerque Police helped create beeping eggs for blind children that would allow them to participate in an Easter egg hunt this weekend. The officers joined bomb squad experts from the Air Force and Army.
April 14, 2017 — In The News
An photo of an officer with the Knoxville Police Department in Tennessee helping a boy with a broken bike has gotten a lot of attention. “Usually it’s all the negative stuff that gets focused on and really those are the small, isolated incidents that occur,” Sgt. Shane Watson said. “These kinds of things go on all the time and you just don’t hear about it.”
April 12, 2017 — In The News
The Koochiching County Sheriff's Office and the International Falls Police Department in Minnesota will be moving to a Zuercher Suite system. “With our new system, everything will be pushed out to our officers faster – it’s going to change the way we do business.”
April 11, 2017 — In The News
The Loveland Emergency Communications Center was reapproved as an Emergency Medical Dispatch Center of Excellence, the highest distinction in 9-1-1 emergency communications services. The Colorado dispatch center was recognized for operational effectiveness due to system oversight, quality improvement programs and individual certification of all emergency call-takers.
April 10, 2017 — In The News
Brandon Police Department in South Dakota will be joining Minnehaha County and Sioux Falls to use Zuercher Suite software. “It gives us probably better information availability when it comes to dealing with that database and those reports.”
March 22, 2017 — Press Releases
Investigators with the Lafourche Parish Sheriff's Office and Golden Meadow Police Department in Louisiana solved a forgery because of the data sharing capabilities of Zuercher Suite software. “We have access to information collected by all agencies within the parish instead of just ours, and it encourages collaboration and cooperation among our local jurisdictions.”
March 17, 2017 — In The News
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