Technical Support

For Technical Support, Please Contact Your Respective Support Team Below:

CrimeView/FireView

Email Support
Phone: 800-987-0911, Option 7

EmergiTech

Customer Portal
Email INTERPRODUCts Support
Email EmergiTech 911 or Hardware Support
Phone: 877-229-2205,
Option 4 for 911 or hardware support,
Option 5 for INTERPRODUCts or Forge support

IMC / TE RMS

Customer Portal
Email Support
Phone: 800-987-0911, Option 4

After Hours:
TE RMS:
800-987-0911, Option 6

IMPACT

Customer Portal
Email Support
Phone: 1-800-871-1244

Inform CAD

Customer Portal
Email Support
Phone: 800-987-0911, Option 1
Alternate: 858-229-8786

Inform RMS / VisionAir CAD

Customer Portal
Email Support
Phone: 800-987-0911, Option 2
Alternate: 800-756-8324

LETG

Customer Portal
Email Support
Phone: 651-578-2801, Option 2
Alternate: 877-229-2205

Respond

Customer Portal
Email Support
Phone: 800-987-0911, Option 5

After Hours:
Respond CAD:
800-987-0911, Option 1

SweetCAD, Online Billing, and Online ePCR:
319-291-8833

Total Command / DispatchNOW

Customer Portal
Email Support
Phone: 800-987-0911, Option 6

TriTech 911

Customer Portal
Email Support
Phone: 800-987-0911, Option 3

Zuercher

Customer Portal
Email Zuercher Suite Support
Email Zuercher 911 Support
Phone: 877-229-2205,
Option 1 for Zuercher Suite,
Option 4 for Zuercher 911