TriTech Software System's New Computer-Aided Dispatch Module Selected as 2010 APCO Hot Product

VisiNet Advisor Selected as a “Hot Product” Based on Reviews from Public Safety Communications Professionals

SAN DIEGO, CA (November 4, 2010) – TriTech Software Systems is pleased to announce that VisiNet Advisor, its newest module within its VisiCAD computer-aided dispatch solution, has been selected by Public Safety Communications as a 2010 APCO Hot Product. Public Safety Communications is a monthly publication published by Elsevier Public Safety on behalf of the Association of Public Safety Communications Officials (APCO) International.

“We are very honored by this recognition from Public Safety Communications, a leading publication in the industry, and their panel of Communications Professional reviewers,” says TriTech Director of Product Management Carolyn McClain. “In these economic times, communications center staffs are faced with increased demands and limited resources. Technology is an important tool to help agencies do more with less, and we’ve developed VisiNet Advisor for the specific purpose of making call-takers, dispatchers and all communications center personnel more efficient and productive.”

This year, 53 companies submitted 66 products for consideration in the Hot Products review opportunity. An anonymous team examined the products during the APCO Conference in Houston. Based on the reviewers' experience and comments, the editors selected 20 products from 20 companies as the 2010 Hot Products.

Reviewers enjoyed the ability to be notified of important information without the needs to shout across the room and the real-time ability to prioritize responses. According to one reviewer, "This would be my choice of CAD system.”

VisiNet Advisor concisely prioritizes and displays information and suggested actions in a cleanly formatted window. The dispatcher can immediately execute or clear the recommended action without leaving the Advisor window. Through a simple-to-use configuration wizard, agencies can set up their notifications, distribution groups, trigger rules and commands to be executed based on your agency’s business rules. This highly configurable module of TriTech's VisiCAD computer-aided dispatch solution serves as an invaluable resource in providing an information management and decision support tool for dispatchers.

Full details of the Hot Products review will be featured in the November issue of Public Safety Communications magazine. For more information on the new VisiNet Advisor, please call (858) 799-7900 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

About TriTech Software Systems
TriTech Software Systems provides innovative, comprehensive public safety solutions for law enforcement, fire and EMS agencies through its integrated suite of public safety applications. From small towns to major metropolitan areas, TriTech’s flexible and configurable solutions enable agencies to consolidate or share resources to streamline operations, minimize response times, and maximize operational efficiencies. The company is one of the largest public safety software companies in the world with more than 2,200 agencies across the United States, Canada, Australia, New Zealand, Singapore, United Kingdom and Ireland. For more information on TriTech, please visit www.tritech.com.

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