"Being awarded this high distinction for medical and fire accreditation is very exciting. This dedicated team has done an outstanding job in providing the best possible service to our community,” said Karl Oltz ENP, Public Safety communications director. “This accomplishment demonstrates to the community that Marion County Public Safety Communications is compliant with all international practice standards for emergency dispatch.”

Receiving this designation recognizes Marion’s Public Safety Communications staff’s ability to comply with all international practice standards for emergency Fire and Medical dispatch. Marion County Public Safety Communications utilizes TriTech’s VisiCAD Command computer-aided dispatch solution which seamlessly integrates with Priority Dispatch’s ProQA Medical and Fire protocols to create a unified standard for dispatchers. As ProQA guides dispatchers in providing all relevant Post-Dispatch and Pre-Arrival Instructions, VisiCAD Command provides resource recommendations to minimize response times and ensures efficient emergency response.

According to Bill McConnell ENP, communications manager for Marion County Public Safety Communications, “The accreditation is the combined result of our dedicated staff and technology partners who help contribute to our success. I feel confident that our staff is utilizing the best technology solutions, including TriTech’s VisiCAD computer-aided dispatch system, to ensure that we continue providing excellent 9-1-1 services to Marion County residents and visitors.”

Marion County, Florida ranks among the 20 most populous counties in Florida. It is home to approximately 330,000 people, the majority of whom live in unincorporated Marion County. As Florida’s fifth largest geographical county, Marion County spans 1,652 square miles and yields a density of roughly 199 people per square mile. Marion County includes five municipalities: the City of Ocala, City of Belleview, City of Dunnellon, Town of McIntosh and Town of Reddick.