Computer-Aided Dispatch (CAD)

People rely on communications personnel and the Computer-Aided Dispatch (CAD) system every day. Whether it’s a burglary in progress, a structure fire, or a domestic situation, taking control of these calls is vital. The number one priority is clear: the rapid dispatch of relevant resources to the community.

The CAD system must be reliable and provide the ability to manage the resources and information needed to effectively respond to a call for help.  TriTech’s computer aided dispatch system supports comprehensive dispatching and incident control for law enforcement, fire, and emergency medical services.  There is no time for the system to go down.

The dispatch system is mission-critical and must operate 24x7. TriTech’s dispatch solution operates on a Microsoft® Windows® and Microsoft .NET^TM platform with its unique Service Oriented Architecture to provide superior integration,  scalability and reliability for all critical functions. Providing the optimum in availability, disaster tolerance, scalability, and deployment options, TriTech’s dispatch solutions set the standard for public safety command and control solutions worldwide.

Basic functions for CAD include:  Streamlined Call-Taking and Dispatching, Integrated Mapping with Live Routing, Flexible Response Plans and Dynamic Unit Recommendations, Scheduled Call taking, Flexible Call scheduling, Call Loading, System Status Management and Timers and Warnings.